Hi, we're DevCRUD and welcome to the DevCRUD Market Refund Rules. These rules outline what you can expect from items you buy. To provide a transparent approach to refunds giving you a great platform experience and a "fair go" .
An item is "not as presented" if it is materially different from the item description or preview. when it comes to the features and functionality of items. If it turns out the item is "not as presented".
If an item doesn't work the way it should and it can't easily be fixed, This includes situations where the item has a problem that would have stopped you from buying it if you'd known about the problem in the first place.
If the item contains a security vulnerability that is not patched in an appropriate timeframe.
If you have not downloaded a purchased item within 3 months from the date of purchase, We think 3 months is a reasonable time, depending on where you are located, you might have a longer period to claim a refund if you have purchased for personal use and haven't downloaded the item.
If the item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:
DevCRUD Refund Rules: Effective date 12th March 2018